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You're 'Paw'Some!
Click the button below or use 'THANKYOU10' for an extra 10% OFF your next order!
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What's The Feedback?
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IREMIA Dog Beds & Sofas Washing Guide: 3 Easy Steps
Step 1: Unzip the removable outer cover from the inner cushion & place into the washing machine.
Step 2: Add a small aamunt of washing powder & stay soft to leep the fabric silky smooth while eliminating pet odors, hair & stains.
Step 3: Put the washed IREMIA Dog Bed or IREMIA Dog Sofa on low heat in a tumble dryer, or leave out in the sun to dry.
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Got Questions?
If we have missed something im'paw'tant, or if you have questions that need answering - checkout our FAQ page, email us at hello@petsplanet.co.za, or call or Whatsapp us on (072) 530 9561.
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Refund & Exchange Process
Step 1: Within 30-Days of receiving your order, email us at hello@petsplanet.co.za, or call or whatsapp us on (072) 530 9561; include your order number, name & email address; as more information about the nature of the exchange or return.
Step 2: If your return is accepted, you will recieve a courier waybill via email to print and return the unwanted / damaged item, in its original packaging, in the same condition in which is was originally receieved.
Step 3: We will finalise any payment needed as per our policies (If Applicaable), and then, upon settlement of payments, we will process the refund or exchange accordingly.
Please Note: If at all Used, Dirty, Smelly And/or Damaged; due to the wear & tear nature of all of our products - we cannnot process an exchange or refund.